5 Things to Do When Becoming a Web Hosting Reseller
When people start looking for a good business venture, they will often come across the topic of reselling web hosting.
This can be an intriguing prospect, but it is difficult to get ahead in the field. If you are wondering how to resell hosting successfully, consider the following steps.
1. Plan Your Budget
Even though reseller web hosting does not have a lot of start-up costs, there are still a few that you have to consider. Your hosting plan will cost at least $30 per month, especially if you want to have certain features included.
If you plan on offering cPanel reseller hosting, you may end up with more clients in the long run. However, this will cost an additional $10-$15 per month. Keep in mind that you may not have any clients for the first little while. Once you have signed clients up for a set amount of time, you will not have to worry as much about your expenses, as your profits will soon increase to cover them.
2. Brand Yourself
Once you are in business, your clients must recognize you and start to develop loyalty to your brand. You will need a brand name and a logo to distinguish yourself from the competition.
If you already have a website for services such as web design or development, you can add it to that. Make a new section advertising your new hosting reseller services. Satisfied clients who have worked with you in the past will likely be eager to return.
3. Enhance Customer Service Skills
When it comes to web hosting, keeping the customer happy is a top priority. If they do not like your service, they can easily switch to one of the hundreds of other hosting providers that are available to them. In addition to this, they may spread a negative word about your business to others.
To avoid this, give each customer your undivided support and attention. Check-in with them once in a while to make sure that everything is working properly for them. Clients appreciate it when you work side by side until a problem is completely resolved. One aspect of reseller hosting includes being available to answer customer queries 24/7, even if they happen in the middle of the night or when you are out of town.
Another aspect of customer service is interpreting what the clients need before they do. You can do this by visiting blogs, forums, and social media pages to see what people are looking for in their web hosting provider. Then you can tailor your plans and give them everything that they might want.
4. Look into an SSL Certificate
An SSL, or secure sockets layer, certificate is a type of technology that encrypts data that gets transmitted between browsers and servers. It reduces the chances that hackers will be able to access certain information. The certificate is also a method of authentication and verifies the legitimacy of the website.
When you set up your business, you are going to be dealing with sensitive information from all your clients. Having an SSL certificate will show them that you are serious about protecting their confidentiality. A client will easily be able to tell if you have an SSL certificate, as there will be a green bar on the browser. This will make them more inclined to work with you, as it gives you a more professional appearance.
5. Choose a Plan
One of the most important things for you to do is choose a hosting plan. If you have an idea who your target market is going to be, this will narrow down the plans in terms of which features you should focus on. You should also look for a provider that offers white-labeling. One provider to try would be SupportHost hosting magento services as it's affordable and easy to use.
This means that they will allow you to use your name rather than theirs on the hosting plan. Look for reviews from other clients and make sure that your provider has a reliable reputation in the field of hosting.