8 Branding Tips for Small Businesses to Work with An Agency
Marketing is one of the most money invested industries and its breaking grounds on each and every platform from Television to the Internet.
Every small business owner is now converting to online shops and selling his items online for a more wider customer base and easy payment processing.
Every small business owner is now converting to online shops and selling his items online for a more wider customer base and easy payment processing.
However, still you need to invest in your branding and make your product/service have a name in your customer's mindset.
For this you need someone to do heavy lifting and I think that there many creative branding agencies which can help you do this work on timely manners.
However, to understand branding more easily and do something for your small business to scale it and make it your big business then read these top 8 branding tips for small businesses to work with an agency:
1. Know your Customer
Before converting your small business into a big brand you have to know your customer and know what they want from your side. As your product is unique you have to pick a unique customer base and know who you have to target in your advertising campaigns over the internet.There are some key-takeaways to know your customer:
- Do a survey on your website
- Have a suggestions page on your website
- Ask a digital marketer
2. Language
You should always talk with your customer on phone calls in native language and when you are providing online chat support or support via email, you should use understand-able English language.People in the entire world can't speak in English and they also want you to take care of them. You should respect your customers by making them feel that they are better at your platform and this makes them loyal with you.
So always try to speak in a language your customer will understand better.
3. Web Design
Everybody loves to buy things online or just try for once. As you know that there are hundreds of eCommerce stores are being opened day-by-day and they are better then others in terms of web-design.Why you are standing simple?
Don't dare to do this as its a greatest branding mistake which must be avoided at any cost.
You should have an out-standing and stunning web-design to catch eyes-balls of your customers and make them feel that they are at a good brand.
For this you can rely on branding and web design agencies.
These agencies will listen to your demands and then create a brand-able web-design which you can install on your website and take it to the next levels as user experience of your website should be as high as possible.
4. What's your USP?
Many offline stores are turning to online stores and they are not aware of USP model (unique selling point).As far as I know, every store owner and product seller should have a USP which makes sense and engage more customers. If you don't have a unique selling point with your product then this doesn't matter that your product is of high quality or not, people will buy another alternative product with better USP.
You should create a USP model or plan it before creating your product so that you can easily sell online and make your small business grow with its branding.
5. Logo
After creative branding plan and then web design of your product or services, what you should consider your time for is creating an outstanding, unique and easy to remember logo design.Yes, not just the website name, you have to create or get a logo designed for you with unique feeling and that logo should represent your company.
You should take care of these things for a great logo design:
- Color
- Font style
- It should be a flat logo design
6. Content Marketing
You may heard of content marketing before, but you know that branding agencies are also doing it? not all of them but many branding agencies are doing content marketing to make sure that their customers are getting value.If you can pay for content marketing then you can ask your branding or marketing agency to do it for you. As content marketing nowadays is playing a major role in getting more clients and hunting customers for a long-term plan.
7. Advertising
To make your brand or product standout from other relative products for the same solution then you should consider investing in advertising online.Facebook and Google Ads are two best platforms to invest your money on advertising your product or service to the right audience. As they are really the kinds of web, they can get your brand to each and every internet user's eyes.
Branding agencies are also doing it and some of them are really good at advertising your product and services by giving you discounts and creative plans.
8. Ask the Agency
If you are new to the online business world and don't want to lose your hard earned money then you should consider asking for the audit of your business from an agency and get them work on your budget.Like if you are looking to showcase your products with packaging in a professional way and you don't have a HD camera, what you will do?
You can ask your branding agency to create some mockups and then showcase your products there. Like this you can get more branding ideas from the best agencies.
So always try to ask an agency and get them know what you really want, so they can easily give you highest return on investment. If you need more tips on this topic then ask me in the comments and share this article with your friends.